FAQs

What makes Sparkle My Party different from its competitors?
We feel that the quality and attention that we can offer to you as a client is something that will make us stand out from the rest of our competitors. We use high quality chair covers and organza material, sourced from an excellent supplier. All our products are cleaned and pressed prior to an event, and we ALWAYS carry spares in the event of an accident. We believe in offering only products of a standard that we would be prepared to accept for our own personal use.

Why should you choose Sparkle My Party?
The choice is entirely yours, but after looking at what we can offer, and how we can deliver a service that is second to none, we feel that the decision will not be that difficult. Our prices are competitive and our customer service is excellent, but most of all our aim is to make you feel that nothing is above and beyond our doing! Every client is unique, and our standard is perfection, that is why a high percentage of our business is referrals or repeat customers.

What colour scheme can I have?
The colour you decide to have for your wedding is a personal choice, and therefore we will make every effort to assist in meeting your needs. We have standard colours of pink, red, gold, brown, lilac, silver, green and many more, but are sure that any other requirements you may have can be met. All we would need is a sample swatch, and we would do our best to research and obtain a choice of colours suitable for your request.

What areas do you cover?
We offer a venue dressing service with free set up, delivery and collection within a 25 mile radius of Southend-on-Sea. However, if you are situated outside of this area then we would still gladly offer you ALL of our packages and venue dressing, but would apply an additional charge (available upon request) for pre-date meetings and set ups. This is purely to cover our fuel costs.

Does your package include dressing the chairs on our chosen date and how will I know if they fit our venue chairs?
Once you have paid your deposit and reserved your date, Sparkle My Party will send you a booking form and arrange a date to meet with you to make sure that our covers are of superior quality and will fit your venue chairs. In the unlikely event that you are not completely satisfied with our products, we will at this point refund your deposit in full. However, we are certain that this will not be the case, and would indeed attend on your given date and dress the chairs in full - i.e. cover and sash (tied at a style of your request)

Do I have to pay a deposit?
We do ask for a deposit to cover any damages that may occur to our products and to reserve your chosen date. However, as stated above, if upon meeting us you are not entirely satisfied with our products, this will be refunded in FULL. After your event, your deposit will then be returned to you within 14 days by company cheque.

I am unsure of my number of guests, can I change this after completing my booking form?
We are able to alter estimated numbers up to four weeks prior to your event date. This is when we would need to calculate your final balance and final numbers would be needed to reflect this figure. Your final balance should be received no later than 4 weeks prior to your event date. However, should you require any unexpected last minute changes and need more than you originally anticipated, we will do our best to accommodate your needs. Unfortunately we cannot refund any changes after this time.

Is there a cancellation fee?
No, there is no cancellation fee. However, once your date has been booked and you have paid your deposit this will then be retained by us. If upon meeting with us you decide that our products are not suitable, then we would return your deposit in full. Once your final payment has been made, 28 days prior to your event, then unfortunately a refund would not be granted in any instance.